Retooling tools to build better outcomes

OUR CLIENT

Our client is a subsidiary of one of the world’s most powerful, respected, and influential technology companies in the world. A powerful internal engine, this diverse team delivers innovative sales solutions, reliable data, and actionable insights that create great customer experience.

THE CHALLENGE

We were asked to produce training that quickly enabled a sales force to efficiently and effectively use the tools provided to them. In collaboration with internal teams, we’d be designing a range of learning programs—long and short-form eLearning, Watch It/Try It modules, and ILT/vILT content. The focus would be on real-time, teach-in-the-moment learning for an impressive 14,000 field sales staff. All of this needed to happen without disruption to the day-to-day workings of the internal sales and learning teams.

OUR PROCESS

In a busy environment with a myriad of moving parts, we worked seamlessly alongside the client to help them analyze, understand, and define their learner strategies. Clearpath retooled pre-established methods and used outside perspectives to design a wide swath of coursework. Most importantly, we developed, delivered, and integrated everything without interruption to this fast-paced production engine.

THE SUCCESS

Our success lies not just in the product, but in our efficient and easy collaboration. Clearpath became a trusted partner in short order—one to be leaned on for wise counsel and quick solutions. The team received their highest customer satisfaction score for the enablement programming we provided. The internal excitement that accompanies such a win is what it’s all about for us. We find our success when our clients find theirs.

skyscraper_icon

CATEGORY

Business Services

OBJECTIVES

  • Sales Enablement
  • eLearning and Micro Learnings
  • Watch It/Try It
  • ILT/vILT Course Design and Development
  • Reskilling
  • Online Learning
quote_circled

“Thank you to all of you for everything. I have enjoyed our great partnership together, and I’m certainly thankful for the wonderful relationship we’ve forged. I appreciate all your timely responses and I am always in awe of all the heavy lifting your teams have been able to accomplish. Despite our rapidly changing project priorities, you’ve been able to handle these changes with grace and utmost professionalism. It’s been truly special.”

Sr. Training Program Mgr.
Global Technology Company

CLG_Logo_Compact